Returns & exchanges

To return a purchase, your item(s) must meet the following criteria:

  • Be returned within 14 days of your delivery date

  • Be in its unopened box. 

  • Be in its original, unused, unaltered and unwashed condition

  • Be returned with original tags and packaging

PROJECT SYMPOSIUM SRL reserves the right to reject returns which do not comply with our return policy. Returns that fail to comply with our policy may be sent back to the original shipping address at our discretion.

RETURNS

Simply use the form below to request a return authorisation code and return instructions. PROJECT SYMPOSIUM SRL does not bear any responsibility for international returns, so for added safety, please use a well-established courier and insure all packages with a tracking number.

REFUNDS

Once your item(s) have been returned you must allow 5-7 working days for your original payment method to be reimbursed. Once your refund has been processed, you will receive confirmation to the email address provided when checking out. Your bank may require extra time to process the refund onto your account.

Please note that original shipping fees are not refundable.

   Thank you for getting in touch.